Kids playing on exercise balls at a play time event.

Program Policies

Policies & Procedures

BILLING POLICY

RAD Gymnastics offers a monthly billing plan.

1. Monthly Billing Policies:

a. Billed monthly on the 2nd of each month, or the next business day.
b. Payment is auto drafted by RAD Gymnastics every month.
c. Required to have a Credit Card On File.
d. Must submit an Online Drop Request by the 20th of the month prior to their requested drop month.

2. Self-Pay Monthly Billing Policies:

a. Billed monthly on the 1st of each month. Late fee of $10.00 will be charged to the account if tuition is paid after the 10th of the month.
b. Payment is auto drafted if not received by the 15th of the month.
c. Required to have a Credit Card On File.
d. Must submit an Online Drop Request by the 20th of the month prior to their requested drop month.

PRIVATE CLASS POLICY

No child may ever attend a private lesson without another adult present in the RAD Gymnastics facility. Other adults may include RAD Gymnastics instructors, front office staff, or the child’s parent.

WHAT TO WEAR

For Preschool-aged children:

1. Comfortable close-fitted clothes, free of buttons, zippers, and snaps.

For School-Age Kiddos in a Gymnastics Classes:

1. Comfortable close-fitted clothes, free of buttons, zippers, and snaps.

a. Leotards are recommended for girls but not required.

REFUND POLICY

RAD Gymnastics has a no refund policy for most of our programs. In most instances, a credit may be placed on the family’s account for future use.

DROP OFF & PICK UP POLICY:

We recommend arriving 10-15 minutes early for your child’s class.
RAD Gymnastics offers a viewing area for our customers.

1. Children under 6 yrs old must be attended at all times.

a. For children 3 yrs and younger, it is required that the parent remains on sight for the duration of the class.
b. We recommend for children 3-5 yrs old that a change of clothes accompanies your child if you will not remain on sight.

2. Children over 6 yrs old and older may be dropped off, no more than 10 minutes prior to the start of their class.
3. All children MUST WAIT INSIDE for pick up. This is for your child’s safety.
4. If you are going to be late, please contact the RAD Gymnastics customer success team so that we may keep your child safe and calm at the front desk.

BULLYING POLICY

At RAD Gymnastics we recognize bullying as a serious issue and we enforce a strict NO BULLYING policy. Research has found that children who participate in sports and activities can boost their confidence. We recognize that RAD Gymnastics may be that place for many children, and we don’t want bullying to ever discourage a child from doing what they love.

Additionally, RAD Gymnastics is committed to providing a community for each individual athlete or parent who walks through our doors, an environment that allows bullying would be prohibitive to this model. Our community will be focused on encouraging teamwork and group cheerleading. Bully will never have a place at RAD Gymnastics and all our staff is extensively trained in recognizing and mitigating bullying behaviors.

RAD Gymnastics identifies bullying as:

An Imbalance of Power:
Kids who bully use their power—such as physical strength, access to embarrassing information, or popularity—to control or harm others. Power imbalances can change over time and in different situations, even if they involve the same people.
Repetition:
Bullying behaviors happen more than once or have the potential to happen more than once.
Bullying includes actions such as making threats, spreading rumors, attacking someone physically or verbally, and excluding someone from a group on purpose.

If any child or parent has a concern about bullying please notify a RAD Gymnastics managing staff member immediately, just simply request one when speaking to the front desk.

PROTECTION FROM ABUSE POLICY
RAD Gymnastics follows all Safe Sport Policies.

MAKE UP POLICY

RAD Gymnastics allows ONE makeup lesson per month and can be used for missed classes due to:

1. Illness
2. School Event
3. Or Maybe Your Family Just Forgot to Attend

RAD Gymnastics does have a strict student-to-teacher ratio, this is to ensure the safety of our athletes and coaches at all times. Because of this policy makeups are not guaranteed and are subject to availability based on class ratio size. All athletes attending a makeup class MUST REGISTER prior to attending. Registering for your makeup class is easy you can:

1. Request the makeup online through the Parent Portal.
2. Stop by the front desk!
3. Text the front desk!
4. Call the front desk!

There are no refunds or credits for missed class time.