386-668-7234

info@radgymnastics.com

Program Policies

Policies & Procedures

All Policies and Procedures will be strictly enforced.  First and Second offense towards any policy listed below will result in a notice from RAD Gymnastics.  Third offense may result in termination of your membership at RAD Gymnastics.  

BILLING POLICY

Rad Gymnastics offers a monthly billing plan.

  • Auto-Monthly Billing Policies: 
    1. All Families are Required to have a Credit Card On File. 
    2.  Payments are auto drafted by RAD Gymnastics every month on the 5th of each month for recreational classes and the 10th of each month for the team programs.
    3. If payment is declined you will be notified on the billing day, or the next business day.  Failure to pay after being notified will result in a $20 Late Fee per Week.  
    4. Must submit an Online Drop Request by the 20th of the Month Prior  to avoid additional charges. 

  • Self-Pay Monthly Billing Policies:
  1. All Families are Required to have a Credit Card On File. 
  2. Payments are due by the 5th of each month for recreational classes and the 10th of each month for the team programs. 
  3. Payment is auto drafted if not received by the 5th of the month for recreational classes and the 10th of the month for the team programs.   
  4. If payment is not received and the Credit Card is declined you will be notified on the billing day, or the next business day.  Failure to pay after being notified will result in a $20 Late Fee per Week.  
  5. Must submit an Online Drop Request by the 20th of the month prior to avoid additional charges.

Unpaid Tution: 

a. If tuition and late fees have not been paid for the prior month you will not be able to attend class.  Once prior payments have been made and the current month is paid in full, then you will be allowed back in class. 

b. Members that are dropped from a class due to non-payment will be required to pay a $25 Membership Restoration fee to continue classes.

Drop Request:

Monthly Enrollment members have no long-term commitment and may discontinue classes at any time, as long as an online drop request is submitted by the 20th of the month prior to their requested drop month.

ALL MEMBERS must submit an Online Drop Request via the parent portal. Drop requests will not be processed via phone, email, or text.

Failure to submit a drop request by the 20th of the month prior will result in a $25 broken policy fee.

PRIVATE CLASS POLICY

No child may ever attend a private lesson without another adult present in the RAD Gymnastics facility. Other adults may include RAD Gymnastics instructors, front office staff, or the child’s parent.

WHAT TO WEAR

For Preschool-aged children:

1. Comfortable close-fitted clothes, free of buttons, zippers, and snaps.

For School-Age Kiddos in a Gymnastics Classes:

1. Comfortable close-fitted clothes, free of buttons, zippers, and snaps.

a. Leotards are recommended for girls but not required.

REFUND POLICY

RAD Gymnastics has a no refund policy for classes and regestration fees.

DROP OFF & PICK UP POLICY

We recommend arriving 10-15 minutes early for your child’s class.
RAD Gymnastics offers a viewing area for our customers.

1. Children under 6 yrs old, it is required that the parent remains on sight for the duration of the class.

2. Children over 6 yrs old and older may be dropped off, no more than 10 minutes prior to the start of their class.
3. All children MUST WAIT INSIDE for pick up. This is for your child’s safety.
4. If you are going to be late, please call us so that we may keep your child safe and calm at the front desk.

MAKE UP POLICY

RAD Gymnastics allows ONE makeup lesson per month, within 30 days of missed class for recreational classes ONLY.  Makeups can be used for missed classes due to:

  1. Illness
  2. School Event
  3. Or Maybe Your Family Just Forgot to Attend

      RAD Gymnastics does not allow any makeups for any of the Team Programs.

If you are unable to attend a scheduled make-up, you must call and reschedule prior to missing that make-up to be eligible for rescheduling. 

RAD Gymnastics does have a strict student-to-teacher ratio, this is to ensure the safety of our athletes and coaches at all times. Because of this policy makeups are not guaranteed and are subject to availability based on class ratio size. Our classes are very full and if you miss your make-up without calling us you will lose your make-up. 

 All athletes attending a makeup class MUST REGISTER prior to attending. Registering for your makeup class is easy you can:

  1. Request the makeup online through the Parent Portal.
  2. Stop by the front desk!
  3. Text the front desk!
  4. Call the front desk!

There are no refunds or credits for missed class time.

Gym/Lobby Rules for all Gym Families

1. No running, yelling or rough playing in the lobby area.

2. Help keep our lobby clean and tidy.  Please throw away all trash and clean up the lobby area before exiting the gym.  If damage occurs in or around the gym and lobby are you will be notified of the property damage fee.
3. No gossip, obscene language or inappropriate converstaions are tolerated in and around the gym and lobby area. 

BULLYING POLICY

At RAD Gymnastics we recognize bullying as a serious issue and we enforce a strict NO BULLYING policy. Research has found that children who participate in sports and activities can boost their confidence. We recognize that RAD Gymnastics may be that place for many children, and we don’t want bullying to ever discourage a child from doing what they love.

Additionally, RAD Gymnastics is committed to providing a community for each individual athlete or parent who walks through our doors, an environment that allows bullying would be prohibitive to this model. Our community will be focused on encouraging teamwork and group cheerleading. Bully will never have a place at RAD Gymnastics and all our staff is extensively trained in recognizing and mitigating bullying behaviors.

RAD Gymnastics identifies bullying as:

An Imbalance of Power:
Kids who bully use their power—such as physical strength, access to embarrassing information, or popularity—to control or harm others. Power imbalances can change over time and in different situations, even if they involve the same people.
Repetition:
Bullying behaviors happen more than once or have the potential to happen more than once.
Bullying includes actions such as making threats, spreading rumors, attacking someone physically or verbally, and excluding someone from a group on purpose.

If any child or parent has a concern about bullying please notify a RAD Gymnastics managing staff member immediately, just simply request one when speaking to the front desk.

PROTECTION FROM ABUSE POLICY
RAD Gymnastics follows all Safe Sport Policies.